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The Conversation
The Conversation
Politics
Daniel Casey, Lecturer, School of Politics and International Relations, Australian National University

How did public service leaders talk to staff about Robodebt? What they said – or didn’t – is revealing

In July 2023, after the release of the damning Robodebt Royal Commission report, Prime Minister Anthony Albanese declared:

it was wrong, it was illegal, it should never have happened and it should never happen again.

A major finding was some senior public servants were overly responsive to the wishes of ministers, to the detriment of the general public. The report describes an environment that was:

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