Banks are more likely to benefit from generative AI (GenAI) than any other industry, according to analysis from Accenture, with a potential productivity boost of up to 30%. This is no surprise when you consider that to take advantage of AI, organizations require stacks of good data – and for the banking industry, data is plentiful.
With physical branches closing almost daily, the use of AI to enhance our digital banking experience is on the rise – from improving the customer experience through more efficient service, personalized offerings and greater security.
