
When the COVID-19 pandemic hit, it prompted enrollment drops at community and technical colleges. But it also spurred the schools to innovate in an effort to better serve students who might otherwise fall through the cracks. Xueli Wang, a professor of higher education at the University of Wisconsin-Madison, captures some of the steps that community colleges took in her newly released book, “Delivering Promise: Equity-Driven Educational Change and Innovation in Community and Technical Colleges.” She expounds on a few examples in the below Q&A.