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The Conversation

Raymond A. Patterson, Professor, Area Chair, Business Technology Management, Haskayne School of Business, University of Calgary

How businesses and consumers can protect themselves against digital supply chain disruptions

Digital supply chain disruptions are particularly problematic because they can have immediate global effects and can't rely on inventory as a buffer. (Shutterstock)

Digital supply chain disruptions are becoming increasingly common, with a recent notable increase in cyberattacks and supplier errors.

A significant incident in July 2024 saw a flawed security upgrade by CrowdStrike impact 8.5 million Windows computers. The fallout impacted various industries, including airlines, hospitals and 911 services. This led to the cancellation of 2,800 flights and delays for 11,000 more.

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