Missed deliveries, return-to-origin (RTO) losses, and address errors are everyday issues for most online brands. However, there’s an Indian startup named Velocity that is trying to fix these issues with Shipfast, its a shipping aggregation platform powered by AI. It uses automation and voice AI to handle operational gaps that typically go unnoticed by traditional logistics platforms. The system verifies addresses before dispatch, nudges customers to convert COD orders into prepaid, and automates re-attempts for failed deliveries.
