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Fortune
Fortune
John Kell

How AI agents are boosting productivity

(Credit: Jacob Kepler for Fortune)

OpenTable is increasingly embracing the use of artificial intelligence agents to bolster productivity and take repetitive tasks off the hands of human workers in all corners of the restaurant-reservation operator’s business.

“We look at agents both on the restaurant and the diner side of marketplaces, as well as internal productivity,” says Sagar Mehta, chief technology officer at OpenTable, at a Fortune Brainstorm Tech event held in Las Vegas this week.

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