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Dublin Live
Dublin Live
National
Kim O'Leary

How Aer Lingus passengers who had their flights cancelled at Dublin Airport can claim compensation

Aer Lingus passengers who had their flights cancelled at Dublin Airport are entitled to claim back compensation after a major technical issue.

Aer Lingus’s check-in system at Dublin Airport went down on Saturday, leading to the cancellation of more than 50 flights, with several thousand travellers impacted as a result. According to Aer Lingus, today they operating a "normal schedule" today and customers affected by the weekend's technical issues can apply for a refund or change their travel plans.

In a statement, a spokesman for Aer Lingus said: "Latest flight info is available on our website and travel app. Customers impacted by this weekend’s disruption can apply for a refund or change their travel plans free of charge via our call centres and our social media channels."

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