When South Korea’s biggest online retailer revealed last year that a data breach had compromised tens of millions of customer accounts, it appeared to be a corporate crisis. But five months later the issue has grown into a diplomatic storm, threatening to further degrade relations between Seoul and the Trump administration.
Coupang, often described as South Korea’s answer to Amazon, is a US-incorporated company whose business is overwhelmingly based in South Korea. Headquartered in Seattle and listed on the New York Stock Exchange, it is run by Korean-American billionaire Bom Kim. In November last year the company disclosed that a former employee had stolen an internal security key, enabling unauthorised access to data from 33.7 million users.
