
OpenAI’s November release of its ChatGPT platform catapulted artificial intelligence, and more specifically generative A.I., into the global consciousness. Seemingly overnight, A.I. went from a sci-fi plot device to a workplace hot topic.
The list of CEOs weighing in on the technology grows longer by the day. Tesla and SpaceX CEO Elon Musk said A.I. would hit skeptics “like an asteroid” if they buried their heads in the sand about its permanence and exponential growth. IBM CEO Arvind Krishna estimated it would assume between 30% to 50% of “repetitive back-office tasks.” And in his annual letter to shareholders, JPMorgan Chase CEO Jamie Dimon deemed it “critical to our company’s future.” Though leaders differ on how A.I. will transform the workplace, they agree that it will. And they’re preparing for a technology that could upend current professional norms by ramping up talent well-versed in A.I. and reskilling current talent to ensure they’re well-equipped for the future, as Fortune noted in last quarter’s playbook.