Problems with giant rats and raw sewage were among the more than 15,000 complaints made by UK housing association tenants in less than three years.
Figures obtained by the Sunday Mirror via Freedom of Information laws showed 15,179 complaints were made to the Housing Ombudsman about housing association repairs between January 2020 and November 2022. Almost a third of those complaints (4,749) concerned damp and mould, up 399 per cent from 475 in 2020 to 2,371 by last November.
The data comes amid concerns among parents in housing association homes for their children's health following the tragic case of Awaab Ishak. A coroner ruled last year that the boy, aged two, died from a respiratory condition caused by mould in his family’s housing association flat in Rochdale, Greater Manchester.
