An internet spat has developed between an Edinburgh hotel guest and the venue’s general manager following a less-than-favourable review on TripAdvisor.
The patron, known as Anne, took to the travel website to complain about her stay at The Bonham Hotel, which is in the exclusive West End of the Scottish capital, near Dean Village. She claimed staff were rude and uncooperative during her visit in September and warned others to give the establishment a wide berth, writes EdinburghLive.
“Avoid at all cost,” said the tagline to her one-star review. “Terrible experience upon arrival with some member of staff at the front entrance – no name but not helpful or pleasant.
