A woman says a meal at a Japanese restaurant in Winston-Salem, North Carolina, ended with a disagreement over tipping after a staff member allegedly entered a tip on her group’s bill despite the group selecting no tip. The group later contacted the restaurant by phone. The woman says they made two calls before speaking with a manager, who allegedly called them “horrible customers” and told them they were banned from returning.
The customer, who posts on TikTok as Kel, described it as a “horrible experience don’t recommend eating here!” before laying out the full story in a TikTok video. She and her friends had eaten at Konnichiwa and were ready to pay when a waitress brought over the card machine. Since they’d planned to leave a cash tip, they selected “no tip” on the screen first.
