Holly Willoughby and Phillip Schofield 's names were not on the official accreditation list for their infamous visit to see Queen Elizabeth II lying in state last week.
Sources have claimed the This Morning presenters created a 'hoo-ha' when they turned up at Westminster Hall with two colleagues last week to film a special segment for the ITV show - seeming to 'skip' the lengthy queue outside in order to see the late monarch's coffin ahead of her state funeral on Monday 19 September.
ITV have denied the claims, telling the Mirror Online: "Phillip and Holly had full accreditation which was organised by the This Morning production team. Any claims otherwise are untrue."
The duo have faced a public petition calling for them to be sacked as presenters of This Morning and have been trolled mercilessly since the footage showed them being taken through to Westminster Hall to film a segment for the daytime TV show, as thousands waited for hours in the queue outside.
As snaps emerged online of the pair arriving at Westminster Hall, with many making critical comments, This Morning quickly issued a statement clarifying that the two stars 'did not jump the queue, have VIP access or file past the Queen lying in state' and were there purely for work reasons
Now, nine days on from the first mention of queue-gate, an insider involved in processing the media list has claimed to the Mail on Sunday that Holly and Phil's names were not on the official list - with ITV instead opting to use the names of their production team to help them gain access.
"When they got there, their names weren't on the list so there were some discussions and – after some back and forth – Phil and Holly were given access and they were ushered through. The whole thing caused a bit of a hoo-ha," the source tells the publication.
ITV insist they could not give out personal contact details of the on-screen stars to the Palace of Westminster authorities and instead used the email addresses of programme editor Martin Frizell and another team member from production, who both accompanied Holly and Phil on the day.
The two production members did not accompany Holly and Phil into Westminster Hall, where the the award-winning TV stars stood in the press pen for 25 minutes.
In a statement issued to the Mail on Sunday, ITV said: "The accreditation was organised for Phillip and Holly by This Morning's production team and so while it was absolutely clear at the time of booking that Phillip and Holly would be attending to report for This Morning, we would never share personal contact details for any of our onscreen talent and so the email addresses of the production members accompanying Phillip and Holly on the day were instead given."
The Mirror has approached representatives for Holly, Phil and ITV.
On Tuesday's This Morning, Holly looked to clarify what happened in a VT, as the now-infamous footage was aired for ITV viewers.
She said: "Like hundreds of accredited broadcasters and journalists we were given official permission to access the hall.
"It was strictly for the purpose of reporting on the event for millions of people in the UK who haven’t been able to visit Westminster in person.
"The rules were that we would be quickly escorted around the edges to a platform at the back. In contrast those paying respects walked along a carpeted area beside the coffin and were given time to pause.
"None of the broadcasters and journalists took anyone's places in the queue and no one filed past the Queen.
"We of course respected those rules however we realised that it may have looked like something else and therefore we totally understand the reaction.
"Please know that we would never jump a queue."
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