Traumatised flyers have described an 'abysmal' experience with TUI at Manchester Airport which involved 30 hour delays and some begging to go home. One plane that did manage to take off had to make an emergency landing, leaving children 'petrified'.
Hundreds of passengers arrived at the airport in the early hours of Friday morning (June 24) excited for an all-inclusive TUI holiday to Dalaman in Turkey, with the flight set to leave at 6.10am. Repeated delays meant the flight did not take off until 9pm, but passengers soon knew something was not right.
Fumes or smoke could be smelt onboard with passengers alerted an hour into the flight that there was a fault with the plane and they would need to turn back to Manchester for a potential 'emergency landing'. This left many onboard 'petrified' and the plane was greeted by fire engines after landing.