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Fortune

Diane Brady

Hilton's CEO focused on rebuilding the hotel giant's culture. Now its staff turnover is about half the industry rate

Hilton United States Fortune Diane Brady

Hilton president and CEO Chris Nassetta speaks during the celebratory grand opening of Resorts World Las Vegas hotel and casino on June 24, 2021 in Las Vegas, Nevada. (Credit: BRIDGET BENNETT/AFP via Getty Images)

In today’s CEO Daily: Diane Brady interviews Hilton CEO Chris Nassetta.
The big story: The U.S. government shutdown is finally over.
The markets: Mixed, with small gains in Asia.
Plus: All the news and watercooler chat from Fortune.

Good morning. Chris Nassetta admits it took a long time for Hilton Worldwide to become a truly great place to work. Founded by Conrad Hilton in 1919, the hotel giant was acquired in 2007 by Blackstone, which brought in Nassetta as CEO. “We had this really unique culture, and we had sort of lost touch with it,” he told me earlier this week.

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