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The Conversation
The Conversation
Andrew Stevens, Associate Professor, Faculty of Business Administration, University of Regina

Hidden gatekeepers: How hiring bias affects workers in the food service industry

Businesses across Canada have been bemoaning the lack of qualified workers across numerous industries, including those traditionally viewed as lower-skill occupations.

This issue has been ongoing for the past few years but came to a head in 2021 as the country eased its way out of the pandemic. Food service establishments, in particular, struggled to find suitable employees while trying to return to business as usual.

In response to these staffing challenges, temporary foreign worker and provincial nominee programs were looked to as convenient stop-gap solutions.

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