Hermès, the French luxury house famed for its Birkin and Kelly handbags, is under fresh scrutiny over how it chooses customers for its most exclusive products. According to a recent report by investigative publication Glitz, sales associates are reportedly digging deeper into clients' backgrounds than ever before, including checking home addresses and social media profiles before offering access to these coveted items.
The bags, referred to within Hermès circles as 'quota bags,' are not displayed openly in boutiques and cannot be bought in the traditional way. Instead, access appears to be determined by a mix of purchase history, loyalty to the brand, and these newly spotlighted criteria.
