A Bristol mum-of-two claims she was told to use water from a kettle to bathe her kids after her home was left without heating for five days. Alex Rostron, who is days away from giving birth to her third child, said her Brislington property has been riddled with gas and electrical faults since moving in less than a month ago.
Miss Rostron won a bid on the Clarion Housing Association property last November, having lived in temporary accommodation for two years. However, she was made to wait after being informed that a lot of work needed to be done on her new home.
By the time Christmas came around, she urgently needed to be rehoused for the sake of her two children and unborn baby. She was eventually given a moving-in date of January 7 but was shocked when a light switch in her hallway began shooting sparks after just five days. She claimed this left her entire ground floor without electricity for days before it was fixed.