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Wales Online
Wales Online
National
Claire Donnelly & Neil Shaw

Heating engineer says he cries every day at the plight of people he helps

A plumber and heating engineer who set up a charity to help older and disabled people with their boiler repairs says he cries every day over the plight of people he helps. James Anderson is the founder of DEPHER (Disabled and Elderly Heating Emergency Repairs) - a charity set up to help people keep their boilers and heating running.

The cost of living crisis has seen him and his cause expand, now filling empty fridges and cupboards, paying bills and bailiffs and buying nappies for those who can’t afford it, reports The Mirror. James said: “I cry every day. I’ve never seen things this bad.

“One old lady needed a new boiler, we were trying to get one for her, she had no heating or hot water. There was a dish of what I thought were sweets on the table. When I looked closely they were tablets.

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