Workers at Heathrow Airport have volunteered to offer extra help to passengers using the UK's biggest travel hub this summer. It has announced that 750 members of its non-operational staff will be volunteering 10,000 hours and more than 2,200 shifts in an effort to improve passenger journeys through the airport.
The airport's Here to Help programme is a long-standing initiative but has been bolstered this week in response to growing passenger numbers. More than six million passengers have travelled through Heathrow this summer so far, with the airport seeing the equivalent of 40 years of growth in just four months.
The ‘purple people’ initiative is now in its 12th year and forms part of Heathrow’s efforts to ensure the very best airport experience as it continues to find a way back to normal after a challenging period. The new bolstered team has been officially unveiled by TV star Rylan Clark, who became an honorary member of the team doing a shift in the airport – and being spotted by passengers pushing trolleys and packing liquids to speed up the security process.
