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The Independent UK
The Independent UK
Simon Calder

Heathrow, Edinburgh and Prestwick airports ‘must improve’ accessibility assistance, says report

Heathrow Terminal 3 Arrivals (file photo) - (Simon Calder)

London Heathrow airport “needs improvement” in the way it provides assistance to passengers with reduced mobility (PRMs), the regulator has said.

The UK’s busiest hub ranks lowest, alongside Edinburgh and Prestwick, according to a Civil Aviation Authority (CAA) report covering the year to March 2025.

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