NEW DELHI: Passengers booked on flights between India and London Heathrow (LHR) this summer face an uncertainty over their travel plans. With Heathrow restricting capacity to a lakh passengers daily due to severe constraints, the India flights — operated by Air India (AI), Vistara, British Airways (BA) and Virgin Atlantic (VA) — could also get impacted.
VA, for example, had to cancel its Thursday LHR-Delhi flight. BA says it will need to “take a small number of additional flights out of our (overall, not just India) schedule and we will be contacting customers to apologise, advise them of their customer rights and offer options including rebooking or refund.”
