Heathrow’s chief executive has expressed his “deep regret” at being uncontactable and sleeping through the power outage that upended the travel plans of 200,000 passengers earlier this year.
Thomas Woldbye slept through two emergency notification calls and “several” phone calls from Heathrow’s chief operating officer, Javier Echave, in the early hours of the morning after a fire at a nearby substation knocked out power supplies to the airport.
