A British Airways flight takes off from Heathrow
(Picture: Heathrow )Boss of Heathrow John Holland-Kaye has insisted that passengers are receiving a “better” and “more reliable” service as the result of the airport bringing in a passenger cap.
The holiday hub brought in a limit on passenger numbers of 100,000 a day last month after customers slammed the airport over chaotic scenes at check-in desks and severely limited staff numbers including a shortage of baggage handling staff.
