Heat pumps: more than 80% of households in Great Britain ‘satisfied with system’

Households have been slow to take up government vouchers worth £5,000 to help cover the cost of replacing a gas boiler with a heat pump. Photograph: David McGill/Alamy

More than 80% of households that have replaced their gas boilers with an electric heat pump are satisfied with their new heating system, according to the first major survey of heat pump users.

Those who use heat pumps to warm their homes reported broadly similar levels of satisfaction to those with gas boilers, the survey commissioned by the innovation charity Nesta found.