Two children were left heartbroken after their £5,200 family holiday was cancelled while they queued.
Anna Saunders, 41, booked a week's getaway to Cyprus with her husband Matthew, 44, and two kids from Stansted Airport on Saturday.
It was the first time they'd been able to get away since the Covid-19 pandemic, but they were dealt a bitter blow as TUI announced their holiday was cancelled via a crushing text.
