Writer Rhiannon Lucy Cosslett has called grandparents the invisible glue that holds together broken childcare systems. And she made a good point: one study found that 85% of UK grandparents offer some kind of support when it comes to looking after grandchildren. And so did Mumsnet user LadySmurf. So you can imagine her disappointment when she stepped up to look after her two grandkids and got into such a bad fight with one, that now, a month later, he still isn’t talking to her. Unable to confidently determine the best way to proceed, she told her story online and asked outsiders to share their opinions on the situation.

