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TechRadar
Jeremy Kaplan

Hate taxes? H&R Block's new AI chatbot aims to reduce your tax frustrations

H&R Block's new AI-powered chatbot will help answer your thorny tax questions.

Like a spoonful of mustard or mayonnaise -- or perhaps you prefer sriracha? -- it seems no software recipe is complete these days without a dollop of generative AI. The groundbreaking technology plays games better than you, writes songs for you … heck, it can even be your girlfriend (to each their own). And now it can help you with life’s most vexing challenge: taxes.

In mid-December, H&R Block quietly announced AI Tax Assist, a generative AI tool powered by Microsoft’s Azure OpenAI Service. The new personal finance offering leverages the tax giant’s decades of experience in tax prep and leans on its stable of more than 60,000 tax pros to answer your thorniest questions about U.S. and state tax laws: Can I deduct this new laptop? Is this a personal expense or a business one? How many roads must a man walk down, before travel is officially part of his job?

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