Harry Potter actor Matthew Lewis has slammed an airline after he was allegedly kicked out of first class on a flight to a fan convention in Canada.
The star, who played cardigan-wearing hero Neville Longbottom in the franchise, told his Twitter followers that he first class ticket was torn up when he approached the gate at Orlando International Airport, and he was bumped down to economy.
The 33-year-old took to Twitter on Friday to vent his frustration, writing: "Confirmed. @AirCanada is the worst airline in North America. And that’s saying something."
His fuming tweet has nearly received 4,000 likes and been retweeted 434 times, with others sharing their own grievances about the airline.
In a series of replies to other Twitter users, Matthew said he had a ticket to fly first class from Orlando to Toronto with the airline, but he was booted down to economy.
"Kicking me out of first class to back of plane is what it is but doing it at the gate. Literally tearing my ticket up. No explanation other than “full flight”," The Me Before You star said.
"Said if I wanted to sort it I should go to customer service. I asked where that was. “Toronto.” I’m in Orlando," the actor fumed.
“Honestly never experienced anything like it. I’ve been bumped before. Comes with the territory.
“But at the gate, less than two minutes to boarding and without explanation or apology? Never. They even said if I wanna complain or get a refund I have to reach out to them!”
In a statement to CTV News Toronto, Matthew said he hadn't yet spoken to Air Canada in person about the incident yet.
“Air Canada customer service is s***e,” he said. “And we as a society should not be okay with normalizing the profiteering of overbooking and kicking people off flights.”
Matthew was heading to Fan Expo in Toronto, which took place over the weekend.
Commenting on Matthew's tweet, Air Canada said: "Hi Matthew, we regret hearing this. Please send us a DM with further details of the issue, we'll see if we can help from here."
The company told CTV News Toronto that the matter was under review, and they can't yet provide further comment.
This Mirror has approached Air Canada for further comment.
This is not the first time one of Matthew's Tweets has hit the headlines. In 2019 his missing wallet was returned to him after he issued a plea on the site.
The actor wrote: "Yo, if you stole my wallet in East London yesterday, or even if you just found it: it's yours, keep it, have the money, the cards, the lot.
"But the note from my wife engraved on a piece of metal, if you can post that to the address on the driving licence I'd call it evens. Please?"
Thankfully the right person saw his plea and gave wallet back to him, with Matthew saying he was "humbled" by the response on Twitter.
