I recently had the pleasure (read: displeasure) of helping my sister pick out a new laptop. Not only was there pressure on me to find the perfect machine for her, but I also had to make sure every small detail was taken care of.
After days of searching, I finally landed on a laptop that ticked all her boxes: specs, battery life, thinness, a great display, and solid speakers. It was only two days into using it that I actually got to hear her real complaint, and it wasn't any of the things she'd originally mentioned.
