
Should buying clothes, wearing them, and then returning them for a refund be seen as a major crime? Nearly half of Americans think so, new research suggests.
A study of 2,000 adults examined their views about policy abuse and “friendly fraud” (when a consumer requests a chargeback from their bank) and revealed that 46% think wearing clothes for an occasion and returning them for a full refund, also known as wardrobing, should be considered a serious illegal offense.