A hair transplant clinic in the Indian capital has been ordered to pay over £5,000 to a disgruntled customer who claimed he did not notice even “one per cent improvement” despite spending more than £4,000 on the procedure.
Vivek Kumar approached the clinic DHI Asian Roots in New Delhi before his wedding, enticed by what the consumer forum described as the company’s promises of “100 per cent results” and a “natural look”. He underwent three sessions of the hair transplant procedure between 2011 and 2012.
