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Politics
David Bissell, Associate Professor, The University of Melbourne

Guilt, shame, dissatisfaction: workers and customers on the gig economy (and how to make it better)

Economy Lui Mel
Shutterstock

The gig economy is in trouble. Rideshare drivers are cancelling in droves. Wait times for food delivery are ballooning out and driver shortages are leading to food waste.

So, what’s going on? To find out more, I interviewed 30 Melbourne gig workers who worked as rideshare drivers, food deliverers or for task-based platforms such as Airtasker.

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