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Bangkok Post

National

'Grumpy' Suvarnabhumi staff ordered to cheer up

Suvarnabhumi Facebook

Suvarnabhumi airport has responded to an online influencer's complaint, ordering staff who x-ray passengers carry-on luggage to be more caring and polite. (Photo: Transport Ministry)

Staff handling baggage scanning at Suvarnabhumi airport have been told to cheer up after a Thai travel blogger complained about them being "grumpy".

All workers responsible for scanning passengers' luggage had been instructed to improve their behaviour, to be polite and kind, and to communicate more clearly, the airport management said in an announcement posted on Facebook on Tuesday.

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