Grosvenor Casino is one of the most established brands in the UK gambling industry thanks to its brick-and-mortar casinos, but we’ve put together a Grosvenor Casino review for anyone interested in their online casino offering.
Of course, Grosvenor is one of the UK's best-known casino brands, with a large land-based estate and an online casino run by Rank Interactive. However, the brand launched online in 2007, and this review looks at Grosvenor Casino online.
The casino is fully licensed and regulated by the UK Gambling Commission, and it’s a top online casino choice for live casino fans who want an authentic experience, including tables streamed from real Grosvenor venues.
For anyone wanting to find out more, this Grosvenor Casino review will cover the brand’s casino welcome bonus, the game variety, live casino offerings, the iOS and Android apps, payment methods and overall safety, as well as our verdict on who it suits best.
Grosvenor Casino: Pros and cons
Here’s a breakdown of the main pros and cons related to the casino, to serve as a brief rundown of the main points of this Grosvenor Casino review:
Pros
- The welcome offer consists of a double bonus, in the form of a £20 matched bonus plus 100 free spins.
- There are exclusive live casino tables streamed from real Grosvenor venues across the UK.
- The casino also offers Grosvenor-branded slots (including exclusive Big Bass Splash, Hold & Win and Megaways titles).
- Apple users can benefit from a highly-rated iOS app.
- The casino also provides fast 15-minute withdrawals, which is quicker than many competitors.
Cons
- Grosvenor offers a smaller games library than many rivals.
- The casino has a poorly-rated Android app.
- There is no traditional VIP or loyalty program on offer.
Grosvenor Casino welcome bonus
The Grosvenor Casino bonus has a two-part structure, with users needing to deposit £20 to receive a £40 bonus (a 200 per cent deposit match) plus 100 free spins on Big Bass Splash.
There is no Grosvenor Casino promo code needed, you just need to select the offer in the cashier and make a qualifying £20 deposit to receive both parts of the bonus.
While the deposit bonus is decent, the offer carries x10 wagering requirements (£600 in total, as both the £20 deposit and £40 bonus must be played through) and a £200 maximum win.
PayPal and Paysafecard deposits don't qualify either, so there are some notable restrictions in this sign up offer.
Bonus funds are also limited to a set list of eligible slots rather than the full library, and the 100 Grosvenor Casino free spins are all restricted to a single slot (Big Bass Splash), with free spin winnings capped at £100 and subject to their own x10 wagering requirement.
So, though this is a double-bonus welcome offer with a headline bonus worth twice your deposit, the wagering requirements and max-win caps mean it only suits players who are happy to play through a bonus.
For comparison, here’s what some other top casinos are offering new customers:
Online casino |
Sign-up bonus |
Bonus Code |
|---|---|---|
Paddy Power Casino |
Deposit & play £10, get up to 200 free spins + 60 no-deposit free spins |
PGCDE1 |
Betfair Casino |
Deposit & play £10, get 100 free spins + 50 no-deposit free spins |
CASAFS |
Coral Casino |
Deposit & play £10, get 100% up to £50 + 100 no-wager free spins |
N/A |
Grosvenor Casino games, slots and live casino
In terms of library size, Grosvenor has a smaller but well-rounded library across online slots, table games and live casino, with classics, new releases, jackpot slots and Megaways, all of which comes from leading studios such as Evolution.
There are also exclusive Grosvenor-branded slots as a point of difference, including a Big Bass Splash, a Hold & Win and a Megaways title, all of which are among the best slots on Grosvenor.
However, live casino is the standout feature, with exclusive tables plus live-dealer games streamed directly from real Grosvenor land-based venues in Birmingham, Cardiff, Glasgow, London, Nottingham and Sheffield.
Overall, the operator’s main strength is the authentic, exclusive Grosvenor live casino rather than their games library size.
Grosvenor Casino app
There are mobile casino apps available for both iOS and Android. The Grosvenor Casino app is well rated for iOS users – with scores of 4.2 on the App Store – but the Android app scores poorly, with more negative reviews overall and a rating of just 2.2 on the Google Play Store at the time of writing.
With that in mind, it is sufficient to say that the Apple app is a great choice for iOS users, though Android players may prefer the mobile browser until the app improves.
Payments, safety and support
You might be wondering is Grosvenor Casino legit and the simple answer is yes, very much so.
Grosvenor Casino is one of the biggest names in the UK gambling industry, and is fully licensed and regulated by the UK Gambling Commission (licence 57924) and operated by Rank Interactive, the same group behind the land-based Grosvenor Casinos.
The brand uses standard KYC checks (ID and address), which is normal for any UK-licensed casino.
Debit cards, Apple Pay, PayPal and bank transfer casino deposits are all accepted payment methods, and while users can pay with Paysafecard too.
A real highlight of the product is that it’s a fast withdrawal casino, with Grosvenor Casino withdrawal times running as low as 15 minutes via major banks and PayPal.
As for customer support, 24/7 live chat is available after login and they replied within a couple of minutes in testing, while there is also a toll-free phone line and email options.
Verdict: Is Grosvenor Casino right for you?
Grosvenor Casino is one of the most recognisable names in the UK casino industry thanks to its land-based casinos, and the brand has built a reputation as a trustworthy operator that is fully licensed and regulated by the UKGC.
As a casino, it stands out for live casino fans who want an authentic experience and fast withdrawals from a trusted, established brand, though players might want to think twice if they play mainly on Android, want a large games library, or prefer a no wagering welcome offer.
Nevertheless, as pointed out in this Grosvenor Casino review, this online casino is a great option for players who want to enjoy a valuable, two-pronged welcome bonus, fast withdrawals and a live casino game library that is among the best in the industry.
Responsible gambling
Before signing up to a new casino, remember that gambling is open to those aged 18+ in the UK.
In addition, remember that gambling online should only ever be considered a form of entertainment and never a way to make money.
Never wager more than you can afford and don’t get lured into chasing losses. The same applies if you’re using online bookmakers or any other form of gambling platform for that matter.
Grosvenor Casino provides the full suite of responsible gambling tools for users, including deposit limits, reality checks, time-outs and self-exclusion.
If you want to seek help around gambling-related issues, there are UK-based charities and healthcare providers who offer support and information. These can be found below:
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