A grandfather who suffered a nasty fall was forced to wait 15 hours on the urine-soaked floor of his home for an ambulance to arrive, his family claims. Keith Morris, from Merthyr Tydfil, fell in his kitchen on Thursday, October 13, and his distressed wife dialled 999 for an ambulance at around 10.30am.
Despite several follow-up calls the 79-year-old remained on the cold, hard floor until 1.30am the next day when the paramedics finally turned up to treat him. His daughter Andrea Morris-Nicholas described the wait as "completely unacceptable" and said the whole ordeal stripped her father of his dignity.
"It's just not good enough for for an elderly diabetic to be on a cold tiled floor for 15 hours. He was writhing in pain and shivering as he'd been in the same position the entire time," said Andrea, from Brecon. "He'd also wet himself because he had no choice but to do that – it was just so stressful for him and us as a family."
