A young girl was left to sleep in a 'dirty cot' after their holiday flight was cancelled at the last minute, a family has said.
John Taylor was travelling with a group of ten, including his one-year-old granddaughter and elderly great-grandmother, on a trip to Rhodes in Greece when things started to go wrong.
The group arrived at Birmingham Airport and made it to departures, only for TUI to email them to say the flight had been cancelled seven hours after they arrived, Birmingham Live reported.