A man who suffered a fall was forced to wait for over 17 hours on the floor, unable to move.
David Robinette, 68, had fallen over at Springholme Care in Anglesey, North Wales at around 7pm on December 15. But by Friday morning, December 16, he was still in the same position as an ambulance had still not arrived.
Worried sister, Lynne Gillespie, who lives in West Derby, said her brother is "not a well man" and branded the wait as "absolutely disgusting". On Tuesday morning, the wait had been over 15-hours, and there was still no insight as to when he would be seen to.