A gran has slammed TUI after a lost case "completely ruined" her holiday to celebrate her brother-in-law's 70th birthday. Julie Hibbert, 61, was left without vital medication after her baggage on a trip to Turkey went missing - and still hasn't been found five weeks later.
Mrs Hibbert, from Denton, went on a trip with her partner John and sister Sheila Rhodes to celebrate her brother-in-law Wilf's 70th birthday, with the four flying out to Dalaman for ten days on May 27. The trip got off to a rocky start, after the check-in systems failed, leaving staff to write out boarding passes by hand.
Whilst the rest of her party picked up their suitcases when they landed, Mrs Hibbert was left waiting until the conveyor belts ground to a screeching halt. She was "absolutely devastated" and facing the prospect of starting her holiday without any luggage, which included her medication for a stroke she suffered last November.
