As temperatures plummeted to -8C, Lynda Campbell went to bed fully clothed, wrapped in a dressing gown and her duvet. She feared the worst and hoped for the best.
After a pipe had burst in her loft, the 68-year-old was left without water and heating bar one functioning radiator in her bedroom, which also failed during the night. She is registered disabled due to arthritis and fibromyalgia, and lives on her own.
"It was very, very cold. It was awful to be honest. I did have heating but it was only for a couple of hours," said Lynda, who blames her housing association, Jigsaw, for 'very lax' maintenance.
