On May 30, Singaporean ride-hailing service Grab announced a new partnership with OpenAI, the developer of the buzzy chatbot, ChatGPT. Grab said the relationship—the "first of its kind" for OpenAI in Southeast Asia—would allow the tech firm to tap the AI developer's "technical and strategic expertise."
While Grab has been using AI in its product development for years now, generative AI has changed the game by allowing the Singaporean company to speed up its development process, says Philip Kandal, Grab’s chief product officer.
