Patients are frustrated with GP waiting times as they claim their local surgery has no routine appointments available until the new year. Valleys residents claim they have been told no appointments at Forest View Medical Centre in Treorchy are being released until December 5, and they will not be able to book an appointment until January 2023.
Since the merger with New Tynewydd surgery in 2021, Forest View Medical Centre provides care to 17,000 patients in the area. Patients of the local surgery claim that they have been on hold for hours every day trying to get a routine and an emergency appointment, only to be told to "ring back at 1pm" or "try again tomorrow".
Richard Clarke, 55, from Treorchy, claims that he was told, while trying to schedule a follow-up appointment, that no new routine appointments were being released until early December. Mr Clarke explains that he previously had to go through Buffy Williams MS to get an appointment at the surgery.
