The government has branded North West Ambulance Service performance 'clearly unacceptable'. The comments come as hundreds of people have been left waiting hours for ambulances this week.
On Monday night, the medical director of North West Ambulance Service (NWAS) shared a sombre message as he stood outside in the freezing cold. Looking into the camera of a mobile phone, he admitted that 111 and 999 services were being overwhelmed.
Chris Grant, the NWAS leader, apologised for the delays patients across Greater Manchester were facing last night as 600 people were left stranded without help as they waited for an ambulance. Meanwhile, 100 ambulances were forced to wait outside hospitals across the region waiting to hand patients over to hospital doctors - the temperatures were below freezing.