Rishi Sunak’s HMRC has blown £144,000 on a professional voice artist to read out thousands of messages for the Government’s Tax helpline.
HM Revenue and Customs signed a three-year contract with with Mazaru, a London-based agency - to provide “top notch” recordings, and the same voice actor every time.
In contract documents, HMRC said: “We would like to retain the services of the same Voice Artist to ensure consistency of customer experience” and “continuity in HMRC tone.”
