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Pawan Jain, Associate Professor of Finance, University of Michigan Flint

Got money questions? How to get chatbots to give you accurate answers

Financial advisers are pricey, and chatbots can be a good free substitute if you have basic questions. Badhan Ganesh on Unsplash, CC BY

Finding good financial advice can be stressful – and expensive. That’s one reason why chatbots have become an increasingly popular and free alternative.

But using artificial intelligence to answer your pressing money questions also carries hidden dangers. I’m a finance professor who has been closely watching the spread of AI into personal finance, and I recently warned that AI is riskiest when it sounds most confident. I advised readers to bring in a human professional for high-stakes financial decisions.

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