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Tom’s Hardware
Tom’s Hardware
Technology
Aaron Klotz

Google Drive users are reporting the loss of months of data

Google Drive on a phone next to a laptop.

Google's cloud storage Drive platform is losing serious amounts of customer files without warning, the Register reports Several user reports have come up on the Google support page, complaining about lost files, with one user in particular losing data as far back as May 2023. Google has confirmed that it is tracking the problem but did not provide a schedule for a possible fix.

Complaints started rolling in exactly six days ago when user Yeonjoong posted a complaint on the Google support forums reporting six months of lost data inside his/her Google Drive account. A few days later, numerous user responses came in on the same post detailing similar situations. Many reported the loss of critical work-related files, while the worst reports involved years or thousands of documents going missing from their respective Google Drive accounts.

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