Simon Elvins and his wife were excited – they had spent 10 years saving for their first home and they had finally got there. The New South Wales man had just been sent an invoice from his conveyancer, asking him to pay the first lot of his home deposit for a property in the Blue Mountains.
In two transactions on 5 and 8 May, he sent the money and waited. After a few days, he had not heard back, so he emailed the conveyancers.