A little over a week ago, Joe and Jess Thwaite were facing months, maybe years, of renovating what they thought was their dream home – a house in the Gloucestershire countryside with a bucket in the hall to catch the rain falling through the leaky roof.
But on what Jess said was a “normal husband-and-wife grumpy morning” on Wednesday 11 May, the couple’s lives – and their dreams for the future – were changed indefinitely.