Kelly Skjerven was en route to a friend's bachelorette party in Las Vegas, Nevada when she encountered a challenging situation at San Francisco airport. A global technology outage caused hundreds of passengers, including Skjerven, to be stranded at the airport on Friday morning.
Skjerven was aboard a United Airlines flight scheduled for 11 p.m. on Thursday when passengers were informed via intercom about IT issues affecting the airline. As a result, passengers were asked to deplane while the airline worked to address the problem. This technology outage has not only impacted airlines worldwide but also affected health systems, banks, grocery stores, and media companies.
