THE Glasgow Subway has claimed to have taken action following customer feedback about “shoogling” on the trains.
In December, a new fleet of trains was introduced in the city although they have faced problems since.
We previously told how the new fleet had journey times the same as when it first opened 128 years ago.
Writing on Twitter/X, numerous users complained about “shoogling” on the trains, which one person described as “nausea-inducing”.
Are you working on the shoogling of the new carriages at all? You always seem to ignore comments in that vein, but the shaking is much, much worse than the old carriages Genuinely nausea inducing), and if you have to stand up for any reason, it's perilous!
— David McMenemy (@DrDMcMenemy) July 25, 2024
In response to a comment about the new seat covers on the trains, one user said: “Going to have shades of green on some seats if they don’t sort out that nauseating shoogle.
“Worse than airplane turbulence on some parts of the line.”
Another added: “Are you working on the shoogling of the new carriages at all? You always seem to ignore comments in that vein, but the shaking is much, much worse than old carriages, genuinely nausea-inducing, and if you have to stand up for any reason, it’s perilous.”
A third person said they agreed with what was said and that they had started to get the bus to travel to university as the new Subway left them feeling sick.
Now, a spokesperson for the Strathclyde Partnership for Transport has confirmed with The National that they have installed “retrofit dampers” to new trains to mitigate against the “shoogle”.
They added: “However, our unique Victorian tunnel system will always have its unique twists and turns to navigate.”
